We have made some changes to simplify our hardware support policy for SFOS.

1. Sophos 310 Free
2. Sophos 310

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With this new policy, all current and previous XG and SG Series hardware models that can run v18 today will also be able to upgrade to future v18.x versions. This makes it easier for your customers to plan a hardware refresh.

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The previous information we provided in which we stated that some older models would be limited beyond v18 is no longer valid.

An updated graphic and model-by-model lists are provided below.

Note: *Models with less than 4 GB are not supported in v18.

Model by Model Overview of XG v18 Support

The following tables show a model-by-model view of the XG/SFOS hardware support policy for both current and previous XG and SG Series hardware.

XG Series

SG Series (after migration to XG Firewall/SFOS)

* Model has less than 4 GB RAM

UPDATE: Information in this blog post is no longer up to date. Please see the latest information here:
https://partnernews.sophos.com/en-us/2021/02/products/updated-xg-firewall-v18-which-hardware-models-are-supported/

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With the launch of XG Firewall v18 growing ever nearer, many of your customers will be planning for their software upgrade ahead of time, or maybe even considering a migration to XG from another firewall platform.

We will detail here which hardware models can upgrade to XG v18 and where a hardware refresh would be necessary to support an upgrade.

The good news is that all current and previous XG and SG Series hardware models with at least 4 GB of RAM can upgrade – a valid license is also necessary, of course. The XG 86 and 106 models were previously introduced specifically to address this requirement.

Restrictions for Previous Revisions

Any model with less than 4 GB cannot upgrade to v18.

XG v18 and Beyond Hardware Support Policy

This graphic provides an overview of the planned support policy. Unfold3d for mac.

• Any model which is not supported in v18 will continue to be supported on v17.5
• Any model which is only supported up to v18, e.g. older XG/SG revisions, can remain on v18 and will continue to receive support in line with our overall support policy

A complete overview of all models can be found at the bottom of this post.

Note: *Models with less than 4 GB are not supported in v18.

Determining the Revision Number of an Appliance

Customers may not know which revision they’re currently on.

• The revision number appears on the silver label which can usually be found on the underside of the appliance (near the manufacture date) but that may not be accessible if the hardware is mounted in a rack.
• You can also determine the revision number from the serial number. This is explained in this Knowledge Base article: https://community.sophos.com/kb/en-us/118143

Model by Model Overview of XG v18 Support

The following tables show a model by model view of the XG/SFOS hardware support policy for both current and previous XG and SG Series hardware.

Sophos 310 Free

Sophos 310

* Model has less than 4 GB RAM