Activate your account, sign in to Sky Go and enjoy! To register via the Sky Go app: Go to Register; Follow the on-screen prompts. Note: You can only have one email address linked to one Sky account at a time. SKY GO FEATURES: Depending on your TV subscription, you can:. Stream over a hundred channels live, including: o Free-to-air favourites including ITV and Channel 4 – watch Gogglebox, Catch-22 and other hits o Sky Atlantic – the home of the highest rated show of all time on IMDb – Chernobyl – as well as Big Little Lies and more o Sky. A Sky ID is just an online account which links together all your services - for instance in this case it would link your TV subscription to the app so it knew which channels you pay for. Go through these steps to create and link a Sky ID then use the ID you create to log in to Sky Go and you should be set!

Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.

This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…

Fixes to try

The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.

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Method 1: Close the Cisco VideoGuard Monitor process

Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.

a) If you are on Windows: Raw viewer for mac os.

1. Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
2. Right click the CiscoVideoGuardMonitor process and click End task/End Process.

b)If you’re using a Mac computer:

1. On your desktop, click Go, then click Utilities.
2. Double click Activity Monitor.
3. Click CiscoVideoGuardMonitor, then click the quit button.

Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.

Method 2: Temporarily disable your firewall

It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)

If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.

*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.

Method 3: Completely reinstall your Sky Go app

Sky Go Application

Ultraiso for mac os torrent. When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.

a) If you’re using Windows

1. Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
2. Under View by, click Large icons.
3. Click Programs and Features.
4. Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
5. Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
6. Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
7. Go to Local > Cisco and delete the VideoGuard folder.
8. Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
9. Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
10. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

b) If you’re on Mac

1. On your desktop, click Go and click Applications.

2. Remove the Sky Go app.
   

3. Go back to your desktop, then click Go and click Go to Folder.
4. Type “~/library” and click Go.
5. Go to Cisco, then remove the VideoGuardPlayer folder.
6. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.

You may also want to read…

We've made a change to our systems which means that Sky iDs and NOW accounts, which used to be linked, are now completely separate.

Check out our FAQs to find out how to create and manage your Sky and NOW accounts.

FAQs

If you're a Sky customer looking to create a NOW account, you can use the same details to sign up as you use for Sky, but they'll be held separately. So your NOW account will be independent from your Sky account.

You won't be affected at all unless you change your login details (see below).

If you're both a Sky customer and a NOW Member and you want to change your password, you'll need to update it for both accounts. Changing your NOW password won't update your Sky account, or vice versa. So if you change your Sky password and try logging in to NOW with the new password, it won't work.

The same applies if you update your name, title, email address or communication preferences. For consistency and to avoid confusion, if you change any of your personal details we recommend you update both accounts at the same time.

To use Sky Store, you'll need a Sky iD.

If you're a Sky customer:

You'll already have a Sky iD, and you can log in to Sky Store with these details.

If you're a NOW Member only: Install minecraft mod for mac.

• New to Sky Store? You'll need to create a Sky iD before you can use it. Just head online to set up your free account.
• Logged in to Sky Store before through your NOW device? Your device should remember your details, so you should be able to carry on shopping as usual. If you've switched your device off or reset it, you might see a message like this:

Sky Go Id Sign In

If you get this, you'll need to create a Sky iD before you can log in. Head over to skystore.com/signup to create a Sky iD.